We're here to help you with any questions or issues you may have
We're available to help you
Mon-Fri: 9:00 AM - 6:00 PMTo place an order, simply browse our products, add items to your cart, and proceed to checkout. You'll need to create an account or sign in to complete your purchase.
We currently accept cash on delivery (COD) for all orders. We're working on adding more payment options including credit cards and digital wallets.
Standard shipping typically takes 2-3 business days within Dubai. Express shipping is available for next-day delivery in most areas.
Yes, we offer a 30-day return policy for most items. Items must be unused and in their original packaging. Contact our support team to initiate a return.
Once your order ships, you'll receive a tracking number via email. You can also check your order status in your account dashboard.
Currently, we only ship within the UAE. We're working on expanding our shipping options to other countries in the region.
Problems with placing orders, tracking, or delivery
Return items or request refunds
Login problems, password reset, profile updates
Payment processing or billing issues